Issue: Ledger Nano X Pairing Doesn’t Work — What To Do

The Ledger Nano X is special in the sense that it has Bluetooth, allowing for a seamless connection to the Ledger Live on your mobile. This is usually the case when the pairing on the device works without issue.

But, what can you do when your Ledger device no longer gets recognized by Ledger Live on your mobile? Well, first thing, don’t panic! Your crypto is entirely safe.

Today, we will run over a few fixes you can try to solve the pairing issue. These fixes have p[proved to work, so there should be no reason why they won’t work now.

Solutions

Make sure you are using the latest version of Ledger Live.

• Update Ledger Live Windows 10
• Update Ledger Live MAC OS
• Update Ledger Live Android

If you’re experiencing Bluetooth issues with your Ledger Nano X, please remove the pairing and forget the Ledger Nano X on your phone. Then try the pairing again. If this doesn’t work, you may need to try a harder route.

Instruction to reset Bluetooth pairing

Reset pairings on your Ledger Nano X

1. Turn on and unlock your Ledger Nano X.
2. Hold both buttons to access the Control Centre.
3. Press both buttons to navigate to the Security menu.
4. Press both buttons to validate Reset pairings.
5. Confirm Reset pairings once more.
6. Turn off the device and restart it.

Forget Ledger Nano X on your smartphone

1. Open the Bluetooth settings of your smartphone.
2. Select specific settings for your Ledger Nano X.
3. Forget the device.

Now you can set up the pairing again by choosing your Ledger Nano X at any point in Ledger Live mobile that requires a device connection, for instance in the Manager tab.

Still not fixed?

If the Ledger Nano X is not detected in Ledger Live mobile when trying to pair it, please try the following solution:

1. Navigate to the system options for the Ledger Live app on your Android phone.
2. Allow the location to be used.
3. Return to the Ledger Live app.
4. Check whether the Ledger Nano X is detected.

Normally, Ledger Live asks you to allow location services when it’s not enabled yet, but on a few phone models, this is not always properly detected. Please note that Ledger Live never uses your location information, this permission is simply required for Bluetooth on Android.

Conclusion

The Ledger Nano X is a great device, not only you can connect it to a PC but now you due to its inbuilt Bluetooth feature you can synchronize Ledger Live on your mobile. However, there can at times be unexpected pairing issues. To learn how to fix them, please make use of this guide. Good luck!